The Room Xchange Podcast
Welcome to Australia's Premier Housing and Rental Podcast. Ludwina Dautovic, CEO and Founder of www.TheRoomXchange.com, hosts an engaging show dedicated to tackling the pressing issues of housing affordability and the rental crisis in Australia.
With a staggering 13.5 million unused spare bedrooms across 10 million homes nationwide, we, as Australia's sole verified house-sharing platform, present a unique solution to address these challenges. These untapped housing resources, often owned by individuals facing multiple interest rate hikes, hold the key to unlocking affordable housing for everyday renters.
Our podcast serves as an essential voice, shedding light on the scarcity of rental supply in various cities, leaving countless individuals without access to affordable housing. We are committed to offering practical solutions and showcasing how our platform provides an instant remedy to the housing crisis, with positive impacts on the environment, society, and sustainability.
What sets us apart? Not only our innovative service but also our exceptional podcast guests. We take pride in featuring industry leaders from the rental and housing sectors, along with government representatives, who share invaluable insights and expertise.
Our podcast creates a platform for our community to share personal stories, fostering understanding and awareness in a supportive space. Beyond entertainment, we firmly believe our podcast makes a genuine difference in the lives of everyday Australians.
Join the conversation and let's work together to make a positive impact on the future of housing in Australia. Subscribe now.
➜ To find out more go to: www.theroomxchange.com
➜ Email: admin@theroomxchange.com
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The Room Xchange Podcast
Property Manager and Tenant Relationship with Karen Joseph
“My role as a property manager, first and foremost, is to help people.” Karen Joseph
Karen Joseph, Principal at First National Real Estate in Manly, Sydney has been in the real estate industry for 19 years and talks about how she builds trust and solid relationships between her property owners, herself and her tenants.
About Karen Joseph
With a reputation in the industry for having a proven set of skills, Karen Joseph provides her clients with extensive experience in both property management and sales.
As a consummate professional, she believes in being open and honest at every step of the process. She prides herself on being able to place the right tenant into the right property. This comes from doing her due diligence and caring for each house as if it were her own. It is also important that every individual ‒ both landlords and tenants ‒ is treated with respect.
What we discussed
2:56 – Good communication is vital to develop a good relationship with your agent.
My role as a property manager first and foremost is to help people.
2:56 – Good communication is vital to develop a good relationship with your agent.
6:19 – The rental market has changed and is governed a lot more now.
6:35 – The burnout rate for a property manager is about two years.
8:22 – The perception of the role of the rental manager and the reality is very different.
9:00 – It’s important to match the right tenant in the right rental apartment.
11:27 – Take the time to understand the life and person behind the agent.
12:32 – Covid has changed the world so much which puts even more pressure on agents.
We need good quality tenants to have great relationships with, so they’ll stay long-term and look after the owners' investment property.
14:00 – We can’t always get back to you right away, so you need to be patient.
16:00 – Moving can be stressful and we have e-books to help you with that.
18:26 – Realistic expectations of a tenant.
19:32 – The owner needs to have a budget and expect repairs.
20:24 – ‘As inspected’. You accept the property as it is. Don’t expect renovations.
24 :51 – Legislation now allows tenants to do certain things around the home like hang pictures and paintings. It’s better for them to do so as they’re likely to stay longer.
25:22 – What are the expectations of the agent when doing a routine property inspection?
1) Are you taking care of the property? 2) Is it in a reasonable state of cleanliness? 3) Is anything damaged?
28:30 – What is considered reasonable wear and tear?
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